East Meets West as DDC
HRO joins China Motion Telecare and Temasys International in Major
Outsourcing Partnership
“At DDC HRO we try to make the world just a little smaller
and a little less complicated for our clients every day. Working
with our friends and colleagues at Temasys in the execution of
our joint US-China BPO strategy, so we identified an opportunity
to work with friends and colleagues in China also. Our agreement
with CHINA MOTION is the culmination of much careful consideration.
It evidences our commitment to global leadership in the BPO space
and our recognition of China’s vital and growing role on
the world economic stage. We are delighted to be working alongside
our colleagues at Temasys and CHINA MOTION in this remarkable undertaking.” David
Kinnear, CEO – DDC HRO
(New York, NY; Singapore; Hong Kong; and Shenzhen, China) August
18, 2005 -- DDC HRO (www.ddchro.com) and Singapore and Shenzhen
based Temasys International (www.temasys.com.sg) have announced
their agreement for joint marketing, sales and deployment of global
Business Process Outsourcing (BPO) Solutions with CHINA
MOTION TELECARE. CHINA MOTION is a subsidiary of China Motion Telecom
Limited and it is the #1 provider of outsourced Call Center, Contact
Center, CRM and HR services in China (www.chinamotion.com).
The ground-breaking agreement provides
for collaborative market representation, analysis and joint sales
activity with particular focus on the deployment of Chinese-language
support services for customers and employee audiences in US and
European Financial Services, Telecommunications, IT and Retail
sectors – and for the further
development and deployment of the parties’ combined human
capital BPO services & solutions for both east and western
marketplaces.
China Motion’s addition to the DDC HRO global network of
BPO Alliance Partners will provide a powerful, market-leading opportunity
for western companies, specifically clients of DDC HRO and Temasys,
to access Chinese BPO capabilities provided by one of the most
widely respected and leading providers in Asia. Established for
over twelve years, CHINA MOTION TELECARE has five call centers
and over 4000 operators across China; it holds licences to operate
in 62 Chinese cities and is the only outsourcing organization which
provides national call center coverage in China. Its state of the
art infrastructure is utilised to service Chinese and International
clients and it has been increasingly looking to expand its international
operations beyond current call center services into the US market,
targeted to Chinese-speaking consumers. The Alliance with CHINA
MOTION allows DDC HRO to further expand its global Alliance footprint,
which allows clients to benefit from a pre-qualified network of
human capital BPO solutions providers. DDC HRO will adopt CHINA
MOTION’s HR Solutions and work with CHINA MOTION in the further
advancement and commercial leverage of this capability.
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