East Meets West as DDC HRO joins China Motion Telecare and Temasys International in Major Outsourcing Partnership

“At DDC HRO we try to make the world just a little smaller and a little less complicated for our clients every day. Working with our friends and colleagues at Temasys in the execution of our joint US-China BPO strategy, so we identified an opportunity to work with friends and colleagues in China also. Our agreement with CHINA MOTION is the culmination of much careful consideration. It evidences our commitment to global leadership in the BPO space and our recognition of China’s vital and growing role on the world economic stage. We are delighted to be working alongside our colleagues at Temasys and CHINA MOTION in this remarkable undertaking.” David Kinnear, CEO – DDC HRO

(New York, NY; Singapore; Hong Kong; and Shenzhen, China) August 18, 2005 -- DDC HRO (www.ddchro.com) and Singapore and Shenzhen based Temasys International (www.temasys.com.sg) have announced their agreement for joint marketing, sales and deployment of global Business Process Outsourcing (BPO) Solutions with CHINA MOTION TELECARE. CHINA MOTION is a subsidiary of China Motion Telecom Limited and it is the #1 provider of outsourced Call Center, Contact Center, CRM and HR services in China (www.chinamotion.com).

The ground-breaking agreement provides for collaborative market representation, analysis and joint sales activity with particular focus on the deployment of Chinese-language support services for customers and employee audiences in US and European Financial Services, Telecommunications, IT and Retail sectors – and for the further development and deployment of the parties’ combined human capital BPO services & solutions for both east and western marketplaces.

China Motion’s addition to the DDC HRO global network of BPO Alliance Partners will provide a powerful, market-leading opportunity for western companies, specifically clients of DDC HRO and Temasys, to access Chinese BPO capabilities provided by one of the most widely respected and leading providers in Asia. Established for over twelve years, CHINA MOTION TELECARE has five call centers and over 4000 operators across China; it holds licences to operate in 62 Chinese cities and is the only outsourcing organization which provides national call center coverage in China. Its state of the art infrastructure is utilised to service Chinese and International clients and it has been increasingly looking to expand its international operations beyond current call center services into the US market, targeted to Chinese-speaking consumers. The Alliance with CHINA MOTION allows DDC HRO to further expand its global Alliance footprint, which allows clients to benefit from a pre-qualified network of human capital BPO solutions providers. DDC HRO will adopt CHINA MOTION’s HR Solutions and work with CHINA MOTION in the further advancement and commercial leverage of this capability.

 

 


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