Human Capital Solutions

BPO is a people business and only DDC HRO is equipped to provide you and your business with the true essentials of successful domestic, international and global outsourcing. We can design, deploy and manage outsourced human capital and technology solutions that meet your combined in-house, near shore and offshore business processing requirements. Simply put, we have the right people and the right technology in the right locations - domestically and internationally - to help your business grow and succeed whilst cutting your day to day operating costs.

We’ll help you achieve ... the right results.

Data Administration
24/7/365 coverage & customer care, onshore relationship management, offshore processing, data maintenance, conversion, reporting, scanning, keying, coding, tagging.

Human Resource Administration
Multi-country coverage available, employee records & HR data entry/processing, HR/governance consulting, audits, management, HRMS, payroll, employee self-service, expat administration, global & domestic relocation, learning management, succession planning, benefits enrollment & administration, staffing, recruitment, workforce management.

Accounts and Financial Processing
Accounts payable/receivable, book-keeping, multi-format claims processing, reporting, financial data processing, billing support.

Marketing & Sales
Off-shore tele-campaigns, database administration, list validation, lead qualification, appointment setting, attrition support.

Document Processing
Mail processing, document preparation, multi-format scanning, data keying, database set-up, indexing, data storage & retrieval.

Research & Development
24/7/365 coverage & customer care, onshore relationship management, offshore processing, web research - academic, financial reporting, marketing in/outbound mail processing, address validation, document scanning, data keying, coding, telesales / lead qualification services, database building, maintenance.

DDC HRO is a leading global provider and enabler of data processing and human capital BPO services and solutions, leveraging the sector expertise and substantial offshore resources of the DDC Group and our worldwide partner network. DDC’s resources enable us to provide secure and accurate BPO services to businesses around the world – increasing their competitive edge and reducing their in-house/onshore production costs by up to 75%.