| About the DDC Group
Welcome to The DDC Group of Companies. We're
delighted to introduce our organisation and explain what
we can do to help support your outsourced business process
needs. Our onshore project management and scanning combined
with offshore data processing capabilities enables us to
supply fast, accurate, economical data processing services
to businesses across the world. Established in 1989, DDC
has 3500+ staff, a growing global presence and our clients
include some of the worlds leading companies and institutions.
Offshore BPO doesn't necessarily mean 'one size fits all'.
We recognise the individuality of our clients and the uniqueness
of their needs. DDC can design, deploy and manage custom
or private-labelled facilities that provide the most desirable
solutions and greatest business advantage for our clients.
There are many benefits of working with
DDC:
- On shore dedicated project management -
giving you a simple point of contact and peace of mind
- Customer
service – we place great emphasis on listening and
being responsive to our clients’ needs
- Security – state-of-the-art
biometric security & web enhanced
video surveillance systems
- Quality - we can achieve higher quality
standards than equivalent onshore processing
- Established business
since 1989 - it’s generally easier to work
with an experienced vendor
- Wholly-owned facilities - ensures full control
and facilitates efficiency
- Our Size - with over 3500 employees
and offices in Europe, Asia & USA
to offer you 24/7/365 service
- Technology - our continued investment in
technology helps to support your particular business needs
- Offshore
Cost Savings – significant cost reductions achievable
versus onshore alternatives
- Time Savings – we’ll
give you back the time to focus on core competencies & business
priorities
What We Do:
- Data scanning & transmission
- Forms processing
- Capture from image of hardcopy
- Facilities management
- E-content & web research
- Database hosting,
analysis & order output
- Document storage, retrieval & management
- Business
process outsourcing
- Technical abstracting, indexing & databases
- Human
resource outsourcing
- SGML/HTML/XML coding
- Back office services
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At a
Glance
The Group:
DDC is one of the world’s leading providers of onshore/offshore
data processing, scanning and human capital solutions.
- We are a privately owned portfolio
of companies
- Wholly owned onshore/offshore
facilities
We have invested in comprehensive electronic, physical and
procedural security measures to ensure the safety of our clients'
data. Our reputation for security and confidentiality is unsurpassed.
Markets Served by DDC
- Subscription publishers
- Electronic
publishers
- Credit card issuers
- Charities
- Government bodies
- Database companies
- Bureaus
- FMCG companies
- Direct marketing organisations
- Organisations
with back or middle Office processing requirements
- Travel
companies
Founded:
1989
Main Locations:
New York, Atlanta, Manila, Leyte, Manchester, London, Amsterdam,
Cincinnati.
People:
We have 3500+ staff with diverse professional qualifications.
Capacity:
Flexible - we expand and contract according to your demands.
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